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Ring Size Information Rings in the Desert Diamonds Collection are stocked in the sizes listed on the item description. If your ring size is not listed, your chosen design can be custom made for you by special order. The cost may fluctuate from the price listed on the website. Please select “Custom” size on the item description and click add to cart. Your Desert Diamonds Distributor will provide you with a quote and seek confirmation to place an order. Custom sized rings are manufactured to customers’ specifications within 6-8 weeks. Measuring Your Ring Size Please note that the measurement for thin bands is taken from the base of the band on the cone sizer. Thicker bands are measured from the middle of the band on the cone sizer. If you are not sure of your size contact your nearest Desert Diamonds Distributor for assistance, or pop into your local jewelry store to get an accurate measurement.
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Guarantee/Warranty Policy
Our Simulants Guarantee
The simulants used in Desert Diamonds – What Women Want® jewelry are guaranteed for a lifetime to retain their radiance, and will be replaced for discoloration or loss of brilliance under normal wear.
Manufacturing guarantee
Desert Diamonds – What Women Want® jewelry product is guaranteed against defects due to original workmanship for 60 days from the date of the original purchase. If another jeweler undertakes the repair of the Product this guarantee will be void.
The guarantee provides coverage for defects in manufacturing only (based upon DD Global Ltd or, the Distributor’s inspection and sole determination).
Jewelry product covered by our guarantee will be repaired and returned to the customer free of charge. If it is determined that the item cannot be repaired, a replacement or product credit will be provided.
Conditions:
- All shipping costs to return product to the Desert Diamonds – What women want® and/or to the Authorized Distributor, as well as any import duties and taxes incurred for repair items shall be borne by the customer.
- Desert Diamonds Authorized Distributor and /or DD Global Ltd is not liable for any loss or damage of goods whilst in transit.
- Items damaged due to customer negligence will not be accepted for exchange or credit but can be repaired by DD Global Ltd (a charge applies and return shipping is at the customer’s expense – see Repairs & Services below).
- Items showing evidence of additional workmanship from other jewelers (engraving, alterations, ring resizing, etc.) are not covered by the manufacturing guarantee.
- Please see our jewelry care page for advice on how to care for your jewelry.
