Our Simulants Guarantee
The simulants used in Desert Diamonds – What Women Want® jewelry are guaranteed for a lifetime to retain their radiance, and will be replaced for discoloration or loss of brilliance under normal wear.
Desert Diamonds – What Women Want® jewelry product is guaranteed against defects due to original workmanship for 60 days from the date of the original purchase. If another jeweler undertakes the repair of the Product this guarantee will be void.
The guarantee provides coverage for defects in manufacturing only (based upon DD Global Ltd or, the Distributor’s inspection and sole determination).
Jewelry product covered by our guarantee will be repaired and returned to the customer free of charge. If it is determined that the item cannot be repaired, a replacement or product credit will be provided.
For online purchases made by Domestic Customers (Thailand): In the unlikely event that you are not completely satisfied with your Desert Diamonds – What Women Want® jewelry purchase, we offer a 30-day guarantee money back guarantee. Jewelry will be accepted for refund, credit or exchange only if returned in perfect condition, unused and in original packaging within 30 days of receipt. Returned orders over US$500 are subject to a restocking fee of 10% of the value of the returned item/s.
To return or exchange your jewelry selection, follow these steps:
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the color reproduction of the products is a close representation, we cannot accept any responsibility for any variation in color caused by the browser software or computer system used by you.